WildHeavy Terms of Service
1. Agreement to Terms
These Terms of Service (the "Terms") constitute a legally binding agreement between you and Present Advisory LLC ("Company," "we," "us," or "our"), governing your access to and use of the WildHeavy mobile application, website, and related services (collectively, the "Service"). By accessing or using the Service, you represent that you have read, understood, and agree to be bound by these Terms. If you do not agree, you are expressly prohibited from using the Service and must discontinue use immediately.
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT ACCESS OR USE THE SERVICE.
1.1 Privacy Policy
Your use of the Service is also subject to our Privacy Policy, which explains how we collect, use, and share your personal information. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
2. Eligibility and Accounts
2.1 Age Requirement
You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
2.2 Account Security
To access certain features, you must register for an account. You are solely responsible for maintaining the confidentiality of your account credentials and agree to accept responsibility for all activities that occur under your account. You agree to:
- Provide accurate, current, and complete account information.
- Maintain the security of your password and accept all risks of unauthorized access to your account.
- Notify us immediately at security@wildheavy.com if you discover or suspect any security breaches.
We reserve the right to remove, reclaim, or change any username that we determine, in our sole discretion, is inappropriate, impersonates another, or violates any trademark.
2.3 Prohibited Activities
You agree not to:
- Use the Service for any illegal purpose or in violation of any local, state, national, or international law.
- Circumvent, disable, or otherwise interfere with security-related features of the Service.
- Manipulate or "game" the ranking system or "Top Rank" scores via multiple accounts, bot networks, or coordinated inauthentic behavior.
- Impersonate any person or entity, including industry professionals or WildHeavy staff.
- Scrape, crawl, or use automated means to access the Service's data without our express written consent.
- Reverse engineer or attempt to extract the source code or ranking algorithms of the Service.
- Interfere with or disrupt the integrity or performance of the Service.
Username Policy: Usernames are automatically filtered against a list of prohibited terms including profanity, slurs, impersonation of others, and reserved system words.
3. Community Standards & User Conduct
WildHeavy is a community-driven platform. To maintain a positive environment for all users, we have established the following conduct guidelines:
Prohibited Content
- Users must not post objectionable, offensive, or inappropriate content.
- Content that is hateful, discriminatory, or promotes violence is strictly prohibited.
- Sexually explicit content, spam, or misleading information is not allowed.
- Content that infringes on intellectual property rights of others.
Harassment & Abuse
- Users must not harass, bully, or threaten other users.
- Personal attacks, doxxing, or sharing private information without consent is prohibited.
- Coordinated harassment campaigns will result in immediate account termination.
Enforcement
- Violation of these guidelines may result in content removal, account suspension, or permanent termination at our sole discretion.
- WildHeavy reserves the right to remove any content that violates these terms without prior notice.
- Users may report violations using the in-app reporting feature.
- All reports are reviewed by our moderation team promptly, typically within 48 hours.
Blocking & Safety
- Users may block other users to prevent interaction.
- Blocked users cannot view your content, follow you, or appear in your feed.
- You can manage blocked users in your account settings.
4. User Content and License
4.1 Your Content
"User Content" includes any rankings, dish reviews, photos (of menus, food, or venues), dining coordination posts, comments, and other materials you post. You retain ownership of your User Content.
4.2 License Grant to WildHeavy
By posting User Content, you grant Present Advisory LLC a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Service and our business, including without limitation for marketing, training proprietary AI models, and aggregating data for leaderboards and scoring.
4.3 Accuracy of Rankings
You represent and warrant that:
- Your rankings regarding dishes and restaurants are based on your actual, first-hand experiences.
- You have not received payment or incentives from a business to post a ranking (unless clearly disclosed as Sponsored Content).
- You own or have the necessary rights to the photos you upload.
4.4 Content Removal
We reserve the right to remove any content that violates these Terms, is deemed harmful, or affects the integrity of our ranking algorithms, at our sole discretion and without prior notice.
5. Special Features & Disclaimers
5.1 Industry Verification
"Verified" status is provided as a community indicator and indicates a user's likely connection to or experience in the hospitality industry. It is NOT a criminal background check, employment verification, safety clearance, endorsement, or guarantee of current employment status or professional competence. Present Advisory LLC expressly disclaims any and all liability for the actions, conduct, advice, or recommendations of any Verified user.
5.2 User Experiences & "The Handshake"
Descriptions of tipping strategies, "greasing the palm," or service interactions reflect individual user experiences and opinions. Pursuant to Section 230 of the Communications Decency Act, WildHeavy is a neutral platform and is not the publisher or speaker of this information. WildHeavy does not officially encourage, endorse, condone, or induce bribery, trespassing, violation of health codes, or any illegal activity. You are solely responsible for your conduct in physical establishments.
5.3 Artificial Intelligence (AI) Features
WildHeavy utilizes AI and LLMs for strategy recommendations and data normalization. AI is experimental. You acknowledge that AI outputs may be inaccurate, incomplete, or "hallucinate" facts. Do not rely on AI features for medical, legal, financial, or nutritional advice.
5.4 Reservation & Availability Data
We are an information tool, not a reservation agent. We are not responsible for failed bookings, lost deposits, or disputes with third-party booking platforms or restaurants.
5.5 Content Moderation & Data Integrity
The "Janitor" System: We use AI-assisted tools to normalize dish names (e.g., standardizing "burger" vs "Burger"). This automated processing is a technical necessity to maintain clean, searchable data and does not constitute an editorial modification of your original text, which remains preserved. All moderation actions are logged in our internal audit system.
6. Intellectual Property
The Service, including its "Dish-Level Ranking" algorithms, "Top Rank" scoring system, visual interfaces, graphics, design, compilation, computer code, and software, is the exclusive property of Present Advisory LLC. Any feedback you provide regarding the Service is entirely voluntary and we may use such feedback without obligation or compensation to you.
7. Copyright Policy (DMCA)
We comply with the DMCA. If you believe your copyrighted work has been infringed, please send a notice to legal@wildheavy.com with the required electronic signature, description of the work, and location on the Service.
8. Third-Party Services
The Service may contain links to third-party services (e.g., Resy, Google Maps). We do not control these services and are not responsible for their content, privacy practices, or availability.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRESENT ADVISORY LLC DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY.
10. Limitation of Liability
IN NO EVENT SHALL PRESENT ADVISORY LLC BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA. OUR AGGREGATE LIABILITY SHALL AT ALL TIMES BE LIMITED TO THE LESSER OF (A) THE AMOUNT PAID BY YOU TO US DURING THE PRIOR SIX (6) MONTH PERIOD, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00 USD).
10.1 Indemnification
You agree to defend, indemnify, and hold harmless Present Advisory LLC from and against any and all claims, damages, and expenses (including reasonable attorney's fees) arising from your use of the Service, your User Content, or your violation of these Terms. This obligation will survive these Terms and your use of the Service.
11. Dispute Resolution: Arbitration & Class Action Waiver
Any dispute arising out of or relating to these Terms shall be determined by binding arbitration in Cook County, Illinois, administered by JAMS. YOU AND PRESENT ADVISORY LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER. You may opt out of this arbitration agreement by sending written notice to legal@wildheavy.com within 30 days of first accepting these Terms.
12. Apple App Store Provisions
You acknowledge that these Terms are between you and Present Advisory LLC only, and not with Apple Inc. ("Apple"). Apple has no obligation to furnish any maintenance or support services with respect to the Service. Apple is not responsible for addressing any claims relating to the Service. Apple and its subsidiaries are third-party beneficiaries of these Terms.
13. General Terms
These Terms are governed by the laws of the State of Illinois. We reserve the right to modify these Terms at any time; material changes will include 30 days' notice. If any provision is held to be invalid, the remaining provisions will continue in full force.
Contact: support@wildheavy.com | legal@wildheavy.com | security@wildheavy.com